About your Windows laptop

Your Windows device

Dell laptop computer (fleet models vary)

More information in the Support Knowledge Base

District Windows laptops are used by both staff and students. They are managed devices with a customized edition of Windows, an in-house software deployment and update system, and a fleet life-cycle plan that replaces outdated models over time. With a District user login they can be used both inside and (with a little prep) outside the District's network.

Using a District user login on a fleet device inside the District's network, a Windows user can see shared network resources and get remote assistance from the Helpdesk. See the above link for more details on those and other topics, including how to connect to printers, prepare for offsite use, request software or Windows updates, get repairs, etc.

Windows laptops may also have access to a USB-C dock, which the above article covers as well.

If you need further help with your device, by all means contact the Helpdesk at x8878, or submit a ticket to helpdesk@kpbsd.k12.ak.us.