About your telephone and voicemail

This article covers how to get started using the District's Cisco IP phones and the underlying voicemail system that integrates with your email account.

How to Use Your Phone & Voicemail

Each phone must first be configured by Information Services for use by an assigned user, and the following assumes your phone has already been set up specifically for you. If your phone shows a name other than your own for the caller ID, it likely still needs to be set up for you; please notify your school office and they will coordinate with Information Services accordingly.

Use Your Cisco 8841 Phone (PDF from Cisco)
See Cisco 8841 Button and Function Reference Sheet
Set Up Voicemail (New User)
To set up your voicemail for the first time, you need to set your voicemail PIN.
See Set or Reset Voicemail PIN Code
Check Your Voicemail
See How to Check Your District Voicemail
Update Voicemail Greeting (Existing User)
- Update Voicemail Greeting From Phone
- Update Voicemail Greeting From Computer
Reset Your Voicemail PIN
Set or Reset Voicemail PIN Code

Questions?

As always you can contact the Helpdesk if you have questions, or if your experience does not match the above guidance.